Amazon Cube Business is AWS's generative AI-powered assistant that helps make organizational data more accessible, enables users to get answers to questions, generate content, and take actions in third-party applications.
Key features:
Unifies data across various enterprise sources
Delivers quick, accurate, and relevant answers to business questions
Executes actions on behalf of the user
Streamlines daily tasks with user-created lightweight applications (Amazon Cube Apps)
Connecting Data Sources and Indexing
Amazon Cube Business provides over 40 popular enterprise connectors and document repositories to connect to various data sources.
The fully managed retrieval and augmented generation pipeline ingests, indexes, and maintains the data and permissions, enabling users to get answers.
Administrators can customize and control the responses end-users see using topics and guardrails.
Search and Conversational Features
Users can get answers directly from enterprise data or public knowledge, with citations provided.
Cube Business maintains conversation history and context, providing a seamless experience.
Administrators can apply access controls and block certain topics or phrases.
Browser extensions allow users to access Cube Business directly from web pages.
Actions and Automation
Cube Business provides built-in and custom plugins to enable users to take actions in various enterprise applications.
Amazon Cube Apps automate repetitive tasks, saving time and boosting productivity.
Customer Use Cases
IT Support: Reduced resolution time for common support queries
Risk and Compliance: Provided easy access to the latest policies and procedures
Knowledge Management: Improved consistency and quality of information
Human Resources: Streamlined new hire onboarding
Operations: Provided quick access to manuals and troubleshooting information
Life 360's Experience with Amazon Cube Business
Life 360, a safety-focused family platform, leveraged Cube Business to address challenges around knowledge management, personalization, and employee productivity.
Key use cases:
Cloud Companion: An internal bot assistant that provides access to various enterprise data sources
Figma to Swift UI Code Converter: A Cube App that automates the conversion of Figma designs to iOS code
Onboarding Birdie: A Cube App that personalizes the new hire onboarding experience
Early results show a 15-20% adoption rate, translating to an estimated 1 hour per week per employee saved.
Conclusion
Amazon Cube Business provides a versatile, secure, and easy-to-use platform to make enterprise data more accessible and boost employee productivity.
Life 360's experience showcases the potential of Cube Business in addressing various challenges around knowledge management, personalization, and automation.
The AWS team is available to help customers get started and explore the full capabilities of Amazon Cube Business.
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