Boost productivity and empower revenue teams with generative AI (AIM214)

Boosting Productivity and Empowering Revenue Teams with Generative AI

Key Takeaways

  1. Addressing Technical and Business Challenges in Generative AI Adoption
  2. Leveraging AWS Solutions and Amazon BedRock to Overcome Technical Hurdles
  3. Demonstrating Tangible Business Value through Product Innovation and Productivity Enhancement
  4. Showpad's Journey with Generative AI: Driving Business Value and Enhancing User Experiences
  5. Integrating Generative AI into Showpad's Platform: Expertise, Data, and Architecture
  6. Best Practices for Successful Generative AI Implementation

Addressing Technical and Business Challenges in Generative AI Adoption

  • Many enterprise pilots fail to transition into production environments due to:
    • Technical problems: Poor data quality, risk management issues, high development and deployment costs, integration difficulties
    • Business alignment issues: Difficulty demonstrating tangible value, misaligned or unclear business goals

Leveraging AWS Solutions and Amazon BedRock to Overcome Technical Hurdles

  • AWS provides a comprehensive suite of data services, security features, and scalable infrastructure to address technical challenges.
  • Amazon BedRock offers powerful features like Flows, Prompt Management, Knowledge Bases, and Agents to accelerate development, boost collaboration, and enable cost-effective deployment.

Demonstrating Tangible Business Value through Product Innovation and Productivity Enhancement

  • Focus on two key areas:
    1. Product Innovation: Introduce new features or enhance existing ones to create compelling upsell opportunities.
    2. Productivity Enhancement: Equip employees with Generative AI tools to reduce time spent on routine tasks.

Showpad's Journey with Generative AI: Driving Business Value and Enhancing User Experiences

  • Showpad, a sales enablement platform, has integrated Generative AI to improve seller productivity and effectiveness.
  • Highlights:
    • Launched 4 Generative AI features in 2023, expanded to 15 features by the end of 2024.
    • Seeing improved buyer experiences, pitch quality, and business outcomes.

Integrating Generative AI into Showpad's Platform: Expertise, Data, and Architecture

  • Expertise: Upskilling teams, hiring experienced partners, and leveraging AWS technology.
  • Data: Building a data lake with decentralized ownership and proper governance.
  • Architecture: Cloud-native, flexible, and scalable to support rapid experimentation and production deployments.

Best Practices for Successful Generative AI Implementation

  1. Solve real problems that customers face, ensuring tangible value.
  2. Maintain ethical standards and consider potential impacts.
  3. Seamlessly integrate AI into existing user experiences.
  4. Leverage AI to streamline internal processes and empower teams.
  5. Position AI as a cornerstone of your long-term business strategy.

Resources:

  • AI Use Case Explorer
  • Generative AI Innovation Center

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