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SAP's AI in the Business Technology Platform
Overview
- Walter and team discussed SAP's AI capabilities and how they can extend what can be created in their ecosystem.
- The presentation covered SAP's overall portfolio strategy, focusing on the Business Technology Platform (BTP) and its AI capabilities.
SAP's Portfolio Strategy
- The core of SAP's portfolio is the S/4HANA Cloud ERP platform, complemented by enterprise software solutions like SuccessFactors, Concur, and Ariba.
- Building on these applications are ecosystem solutions and the ability to build your own apps on the BTP.
- SAP has added a layer of Business AI that permeates across their portfolio.
SAP's Business AI Capabilities
- Embedded AI Capabilities: AI features built into SAP applications, such as Goods Receipt Processing and Transportation Management.
- SAP Co-Pilot (Jewel): An AI-powered digital assistant that can navigate across SAP applications.
- Customized AI Use Cases: Built on top of the BTP's AI Foundation, which includes the Generative AI Hub.
SAP Generative AI Hub
- Provides full AI lifecycle management, allowing end-to-end support for developing, deploying, and managing custom-built AI solutions.
- Offers flexible access to a broad range of AI models and compute capacity, enabling faster AI development.
- Extends SAP applications with AI and builds custom AI solutions.
- Safeguards data and develops AI responsibly, with control over the AI lifecycle.
SAP HANA Cloud Vector Engine and Knowledge Graph
- HANA Cloud Vector Engine helps overcome the limitations of large language models by providing context-aware retrieval and generation.
- SAP Knowledge Graph bridges the gap between natural language and tabular data, enabling semantic representations across different lines of business.
Customer Use Case: Automated Accounting Policy Assistant
- An AI-powered assistant was developed for an on-demand accountant and asset restoration obligation consultant to handle policy documents, complex employee onboarding, and operational delays.
- The solution improved employee experience through natural language interactions, quick responses, and automated journal entries.
BTP and AWS Integration
- BTP services are available on AWS, allowing customers to leverage both SAP and AWS technologies for their cloud ERP journey.
- Customers can use the Generative AI Hub on BTP to bring large language models to their SAP processes, while staying within the SAP ecosystem.
BTP Overview
- BTP provides platform services to connect SAP applications and solve business problems that SAP applications cannot do on their own.
- BTP supports app development, process automation, integration, data and analytics, and AI capabilities.
Data and Analytics on BTP
- SAP Analytics Cloud provides analytics, planning, and application-building capabilities.
- SAP Data Sphere enables data harmonization and self-service for business users.
- SAP HANA Cloud supports the development of intelligent data applications.
Application Development and Automation on BTP
- BTP offers various development tools, including low-code/no-code options (Build Apps), pro-code tools (Build), and integration capabilities (Integration Suite).
- The new Build Code tool leverages Generative AI to help quickly create applications using natural language prompts.
- Integration Suite enables seamless integration between SAP and non-SAP systems, including the new Edge Integration Cell for running integrations closer to the customer's infrastructure.