Building a Robust Cloud-Native Healthcare Platform with AI

Transforming Healthcare through Cloud and Digital Innovation

Key Takeaways:

• Freer Health System's journey from an on-premises infrastructure to a cloud-native, digital-first healthcare platform.
• Importance of people, process, and technology in driving digital transformation.
• Leveraging AWS services like Lambda, API Gateway, and Serverless to build a scalable, secure, and agile platform.
• Integrating cloud-native capabilities with legacy healthcare infrastructure.
• Utilizing data and analytics to personalize patient experiences and drive clinical outcomes.
• Adopting a product-driven, engineering-centric approach to healthcare innovation.
• Launching a digital-first primary care clinic and open-sourcing cloud infrastructure constructs.

Freer Health System's Digital Transformation Journey

• Shifting Mindset: Freer Health System recognized technology as the core driver of their business, not just a supporting function.
• Patient-Centric Approach: Focusing on delivering seamless digital experiences for patients, rather than just providing access to medical records.
• Data-Driven Insights: Shifting from a medical record-centric view of data to a longitudinal, patient-journey-focused approach to enable personalization and machine learning.

Building the Cloud-Native Foundation

• People and Culture: Adopting a product-driven, engineering-centric approach with small, cross-functional teams.
• AWS Landing Zone for Healthcare: Establishing a secure, compliant, and scalable multi-account AWS environment.
• Serverless Architecture: Leveraging AWS services like Lambda, API Gateway, and Step Functions to build a cloud-native platform.

Integrating with Legacy Healthcare Systems

• Overcoming challenges in integrating with monolithic EHR systems through a microservice-based approach.
• Adapting cloud-native practices to fit the healthcare compliance and security requirements.

Leveraging AI and Generative AI

• Integrating Bedrock, AWS's large language model, as a co-pilot for clinicians.
• Leveraging Augmented Retrieval and Generation to surface relevant clinical guidelines and knowledge.
• Enabling rapid experimentation and innovation through the cloud-native platform.

Driving Tangible Outcomes

• 10% year-over-year growth in patient population using digital services.
• 20% year-over-year growth in monthly active users.
• Improved mental health outcomes through digital therapeutic programs.
• Launching a digital-first primary care clinic.
• Open-sourcing cloud infrastructure constructs.

Conclusion

Freer Health System's journey demonstrates the power of embracing cloud-native technologies and a digital-first mindset to transform healthcare delivery and drive better patient outcomes. By building a robust, secure, and agile platform, they have enabled rapid innovation and the integration of AI and generative AI capabilities to enhance the patient experience and clinical decision-making.