Observability the open source way (COP324)

Here is a detailed summary of the video transcription in markdown format, with key takeaways broken into sections for better readability:

Open Source Observability on AWS

Introduction

  • The presenters are Rodrig (AWS Specialist Solutions Architect), Mark (AWS Product and Engineering Lead), and Cody (Tech Lead for Observability at Stripe).
  • They will discuss the challenges of open source observability and demonstrate a solution, with Cody sharing Stripe's experiences and Mark presenting new features from AWS.

Observability Challenges

  • The presenters introduce a scenario where an on-call engineer, Jessica, faces issues with her company's open source observability tools during an incident.
  • The key challenges with open source observability include:
    • Additional overhead to manage scaling, security, and compliance
    • Rapid release cycles leading to breaking changes
    • Limited support and community engagement

Managed Observability on AWS

  • The presenters introduce the AWS managed services for observability:
    • Amazon Managed Service for Prometheus (metrics)
    • Amazon OpenSearch Service (logs and traces)
    • Amazon Managed Grafana (visualization)
  • These services address the challenges of open source observability by:
    • Providing serverless, scalable, and fully managed solutions
    • Integrating with various AWS services and data sources
    • Offering security, compliance, and operational benefits

Demo

  • Rodrig demonstrates a sample application instrumented with OpenTelemetry, showing how the data is collected and visualized using the AWS managed observability services.
  • The dashboards correlate metrics from Prometheus and logs/traces from OpenSearch, providing a comprehensive view of the application's health and performance.

Cody's Experiences at Stripe

  • Cody shares Stripe's journey of migrating from a vendor-based metric solution to Amazon Managed Service for Prometheus.
  • Key challenges faced:
    • Automating the migration of 40,000 alerts, 150,000 dashboard queries, and 270 million metrics
    • Addressing user experience issues with the open source tools at high scale
    • Dealing with high-cardinality data and implementing a stream processing solution

New Features in AWS Observability

  • Mark presents new features and capabilities in AWS observability services:
    • Scalability: 1 billion active time series per workspace and 100,000 rules
    • Cost Effectiveness: Leveraging AWS-managed logs (VPC Flow Logs, CloudTrail, WAF Logs)
    • Portability: Observability Solutions Catalog for pre-built monitoring templates
    • AI/ML: Anomaly detection and natural language queries in Amazon OpenSearch

Conclusion

  • AWS continues to collaborate with the open source community to address the needs of customers.
  • The presenters encourage attendees to explore the managed observability services and the open source projects they contribute to.
  • They offer to provide further guidance and support to attendees interested in learning more.

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