AWS Security Incident Response Service
Overview
The AWS Security Incident Response Service is a comprehensive solution designed to help customers prepare, respond, and recover from security incidents effectively. This service leverages the expertise of the AWS Customer Incident Response Team (ACIRT) and provides various features to streamline the incident response process.
Key Takeaways
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Preparation and Onboarding
- Customers can allocate a central management account within their AWS organization to leverage the service.
- Incident response teams can be configured, including internal and external stakeholders, to ensure effective communication during incidents.
- Permissions are enabled automatically for the proactive incident response feature.
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Proactive Incident Response
- The service ingests findings from Amazon GuardDuty and AWS Security Hub, and uses customer-specific metadata to triage and prioritize alerts.
- Automated workflows suppress false-positive alerts, allowing customers to focus on the most important security events.
- If an incident cannot be conclusively triaged, the service creates a security escalation for the customer to investigate further.
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Incident Response and Recovery
- Customers can self-initiate security escalations or leverage the proactive incident response workflow to create cases.
- The service provides a collaboration and communication platform, enabling all stakeholders to coordinate and manage the incident response process.
- Customers can choose to self-manage the incident or leverage the AWS Customer Incident Response Team (ACIRT) for additional support.
- Post-incident reports include service intelligence data, such as tactics, techniques, and procedures, to help customers learn from the incident and improve their security posture.
Benefits
- Alert Fatigue Reduction: The service's triage and prioritization capabilities help customers focus on the most critical security alerts, improving the efficiency of their security operations.
- Streamlined Communication and Coordination: The service's collaboration platform ensures all stakeholders are informed and engaged during the incident response process.
- Comprehensive Incident Response Support: Customers can access the expertise of the AWS Customer Incident Response Team (ACIRT) and leverage the service's tooling and features to respond to and recover from security incidents more effectively.
- Improved Incident Response Metrics and Learning: The service provides incident response metrics and intelligence, enabling customers to measure the performance of their security incident response program and continuously improve it.
Customer Testimonials
- "The AWS security incident response service has helped us accelerate our response time and minimize the damage caused by security incidents. The cross-collaboration between our teams and the AWS CIRT has been invaluable."
- "We weren't sure if we had an actual security incident, but the AWS CIRT team's response helped us determine that it was not a reportable event. This saved us from having to notify our board, which was a huge relief."
Call to Action
Customers interested in leveraging the AWS Security Incident Response Service can get started by contacting their AWS account team or the AWS security team.