SIXT’s AWS journey: How IBM observability enables cloud transformation (AIM109)

Hybrid by Design: Accelerating Digital Transformation with IBM and AWS

Introduction

  • Digital transformation is a top priority for enterprises, driven by 4 key imperatives:
    1. Improving productivity by maximizing technology investments
    2. Modernizing technology to stay nimble
    3. Enhancing customer experience
    4. Ensuring robust cybersecurity

Challenges with Digital Transformation

  • Only 1 in 4 clients see positive ROI on digital transformation initiatives
  • Only 1 in 3 programs are on time and on budget
  • Key challenges include:
    • Hybrid Cloud complexity leading to high costs
    • Lack of skills to adopt emerging technologies like AI/ML

The Hybrid by Design Framework

The framework focuses on 5 key principles for successful digital transformation:

  1. Product Centricity: Aligning IT investments to business priorities
  2. Intentional Technology Choices: Driving flexibility and innovation
  3. Consistency: Ensuring consistent experience for developers and operations
  4. Holistic Transformation: Transforming people, processes, and technology
  5. Leveraging AI/ML: Training models with proprietary data for competitive advantage

Synergies between Hybrid Cloud and AI/ML

  • Hybrid Cloud accelerates AI/ML adoption as enterprises can run models closer to data and business workflows
  • AI/ML workloads require a multi-model approach, driving the need for a hybrid infrastructure
  • AI/ML can further accelerate hybrid cloud adoption through capabilities like automated code generation and migration

IBM's Automation Portfolio

  • Observability and AIOps to provide full-stack visibility and proactive incident management
  • Resource Management to optimize infrastructure costs and performance
  • Network Performance to ensure reliable and secure application delivery
  • FinOps and Technology Business Management for cost transparency and optimization
  • Generative AI-powered insights for improved resilience and risk management

Customer Success: 6

  • 6, a global mobility services provider, shared their journey with IBM's Instana observability tool
  • Challenges included complexity due to 9,000 monthly deployments and hybrid architecture
  • Instana helped 6 quickly detect and resolve issues, including a "black hole" incident during cloud migration
  • Key benefits included out-of-the-box functionality, seamless correlation from service to infrastructure, and end-to-end tracing

Conclusion

  • The hybrid by design framework and IBM's automation portfolio, leveraging AWS services, can help enterprises accelerate their digital transformation journeys
  • Key focus areas include product centricity, intentional technology choices, consistency, holistic transformation, and AI/ML adoption
  • Successful partnerships like the one with 6 demonstrate the real-world impact of this approach

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