The power of generative AI in IT project and program management (BIZ103)

Here's a detailed summary of the video transcription in Markdown format, with sections and single-level bullet points:

Challenging Conventional IT Management with AI-Driven Project Management

Key Takeaways

  • 70% of digital transformation projects fail, often due to:
    • Lack of prioritization
    • Inefficient resource allocation
    • Poor visibility into scattered data
  • Smart Sheet's AI-driven approach can help address these challenges and ensure seamless project success.

Smart Sheet's AI-Driven Project Management

Virtual Project Assistant

  • Smart Sheet's AI acts as a virtual project assistant, helping to:
    • Avoid critical dependencies and unexpected risks
    • Make better assessments of value and prioritization

Resource Allocation

  • AI can help balance workloads and align requirements from the start, providing a bird's-eye view for real-time adjustments.

Visibility and Actionable Insights

  • Smart Sheet aggregates data from various systems, using AI to provide clear automation and actionable insights.
  • Amazon Q natural language queries unlock new insights from structured and unstructured data.
  • Predictive capabilities powered by AWS cloud allow for proactive project management.

Empowering Non-Builders

  • Smart Sheet's no-code system enables anyone to contribute to project success, not just technical experts.

Data Visualization and Automation

  • AI-powered data visualization and text summaries help monitor progress, manage risk, and communicate project status.
  • Conversational follow-ups with Amazon Q provide deeper insights and troubleshooting capabilities.

Unlocking Powerful Outcomes

  • AI-driven decision-making leads to better project planning, resource allocation, and data-driven automation.
  • This creates a flywheel effect, where each project builds on the learnings and optimizations of the previous ones.

Real-World Benefits

  • Example case study: 1,800 hours saved for a team of 50, 60% reduction in effort, and 83% first-prompt success rate.

Integrations and Practical Application

  • Smart Sheet integrates with various services, enabling bidirectional data sync and deeper insights.
  • Demonstration of AI-powered task management, data visualization, and Amazon Q integration for a CRM upgrade project.

Learn More

  • Scan the QR codes to explore Smart Sheet's portfolio and project management, as well as its AI capabilities.

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