TalksAWS re:Invent 2025 - Democratizing Whirlpool's Virtual Product Development with AWS (IND331)

AWS re:Invent 2025 - Democratizing Whirlpool's Virtual Product Development with AWS (IND331)

Democratizing Whirlpool's Virtual Product Development with AWS

Introduction to Whirlpool

  • Whirlpool is a leading home appliance company with $17 billion in annual sales and 44,000 employees globally
  • They have 40 manufacturing and product development/research centers worldwide
  • Their iconic brands include Whirlpool, KitchenAid, Maytag, Amana, and others

Challenges in Product Engineering

  • Products are becoming increasingly connected and smart, requiring integration of mechanical, electrical, and software design
  • This complexity leads to longer product development timelines
  • There is constant pressure to reduce costs and optimize product quality

How AWS Enables Transformation

  • AWS offers over 200 services that can help manufacturers modernize their product engineering processes
  • Key capabilities include:
    • Scalable infrastructure to handle fluctuating simulation and testing needs
    • Access to HPC, AI/ML, and other advanced capabilities to leverage product data
    • Flexibility to optimize costs and infrastructure for engineering workloads
    • Ability to unlock data silos and enable more integrated workflows

Whirlpool's Virtual Product Development Approach

Purpose, Scope, and Implementation

  • Translating system-level requirements into an optimal product architecture is challenging
  • Traditional methods are fragmented and often lead to suboptimal solutions
  • Whirlpool uses a multi-objective optimization framework to balance factors like energy, capacity, robustness, noise, and cost

Simulation Model Validation

  • Whirlpool has a structured process to validate simulation models at different levels of fidelity:
    • Developmental models to assess simulability
    • Directional models to understand sensitivities
    • Quantifiable models that bridge to validated models
    • Validated models that can replace physical testing
  • Validation ensures high accuracy and stakeholder alignment on using simulation to drive decisions

Key Performance Metrics

  • Internal capacity: Matching CAD and physical measurements
  • Coefficient of performance: Balancing heat gain and energy consumption
  • Robustness: Minimizing external sweating, frost formation, and internal condensation
  • Cost: Optimizing insulation and cooling component costs

Design Space Exploration

  • Whirlpool's product has over 34 design factors with 2-5 levels each, leading to over 5.5 trillion possible combinations
  • They use Design of Experiments (DOE) techniques like orthogonal arrays to efficiently sample the design space
  • This allows them to fit accurate machine learning models with just ~1,000 runs, rather than exhaustively exploring the full design space

Optimization and Decision-Making

  • Whirlpool uses multi-objective genetic algorithms to optimize the product design
  • Key steps include:
    1. Generating a constrained population of feasible design points
    2. Predicting performance using the ML models
    3. Evolutionary selection to explore the Pareto-optimal solutions
    4. Selecting the final design based on weighted objectives

AWS Architecture for Virtual Product Development

  • Whirlpool has built a modular, serverless architecture on AWS to enable this virtual product development workflow:
    • API Gateway and Lambda functions orchestrate the end-to-end process
    • Custom Docker container in ECR handles model training, tuning, and optimization
    • SageMaker is used for scalable model training and hyperparameter tuning
    • S3 stores model artifacts and other data resources consumed by the front-end
  • This architecture allows Whirlpool to efficiently manage the model lifecycle and make the capabilities available to their engineering teams through a user-friendly front-end application

Business Impact

  • Whirlpool estimates up to 70% efficiency improvements in model training and tuning using this approach
  • They've achieved at least 95% accuracy in defining the optimal product architecture
  • This allows them to significantly accelerate decision-making in the early stages of product development
  • The modular, serverless architecture provides flexibility and scalability to handle complex engineering workloads

Conclusion

Whirlpool's virtual product development approach, powered by AWS, enables them to:

  • Efficiently explore a vast design space using advanced simulation and optimization techniques
  • Validate simulation models to replace physical testing and accelerate the engineering process
  • Leverage AWS services to build a scalable, flexible, and user-friendly platform for their engineers
  • Achieve significant improvements in development efficiency, effectiveness, and product quality

This comprehensive, cloud-based solution helps Whirlpool define winning product architectures and stay competitive in the rapidly evolving home appliance market.

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