AWS re:Invent 2025 - Reimagine work with Amazon Quick Suite (BIZ202)

Reimagining Work with Amazon Quick Suite

Overview

• Amazon Quick Suite is an AI-powered platform that aims to transform the way people work by providing a unified, agentic experience to access and leverage data, documents, and applications.
• The key goals are to make knowledge workers more efficient and empower more people to gain insights from data.

Challenges with Current Work Processes

• Knowledge workers spend a significant amount of time just gathering information from disparate sources, leaving little time for analysis and decision-making.
• Existing AI tools often provide point-in-time solutions and require juggling multiple applications, hindering productivity.

Amazon Quick Suite's Agentic Capabilities

1. Insights Assistant: Quickly identifies relevant information and passages from data, documents, and applications to answer questions.
2. Data Exploration: Allows users to chat with their data, going beyond the visible dashboards to uncover novel insights.
3. Research Agent: Generates comprehensive competitive landscape analyses and research reports in minutes, with full citations.
4. Automation: Automates both routine and complex workflows, reducing manual effort by up to 90%.

Business Impact and Use Cases

• Propuls Lab: A Swiss company providing "operations as a service" to startups, using Quick Suite to process 1,600 monthly tickets with 80% reduction in average handle time, saving 24,000 agent hours annually.
• Principal Financial Group: Leveraging Quick Suite's agentic research and automation capabilities to improve efficiency of data analysts and streamline complex business processes.
• JBL: Using Quick Automate to optimize their RFQ (request for quote) process, reducing material scrap by 10% and saving $400,000 annually.
• Vertiv: Scaling their user base by 25% in 2026 through Quick Suite's conversational analytics and automation capabilities.

3M's AI Transformation Journey

• 3M, a global manufacturing conglomerate, is using Quick Suite as a key component of their AI and data strategy.
• Focused on driving sales and marketing excellence, 3M leverages Quick Suite to:
  • Bring together data and information from multiple sources into a unified experience for sales teams.
  • Provide personalized coaching and behavioral interventions for sales representatives through agentic capabilities.
  • Integrate Quick Suite as a low-code/no-code platform within their broader AI technology stack.

Key Takeaways

• Amazon Quick Suite aims to transform work by providing a unified, agentic AI experience that empowers knowledge workers to be more efficient and effective.
• The platform's key capabilities, including insights generation, data exploration, research automation, and workflow automation, have demonstrated measurable business impact for customers.
• 3M's use case highlights how Quick Suite can be integrated as a strategic component of an organization's AI and data transformation initiatives.