AWS re:Invent 2025 - Reimagining Public Sector with AWS Partner generative AI solutions (WPS203)

Reimagining Public Sector with AWS Partner Generative AI Solutions

Challenges in Generative AI Adoption

• According to a Gartner study, organizations can be categorized into two groups based on their generative AI (GenAI) maturity:
  • High maturity customers: Have already implemented GenAI in production, but struggle with scaling it across the organization due to security risks and challenges integrating AI into existing applications.
  • Low maturity customers: Have dabbled in GenAI but struggle to find the right use cases, lacking data quality or technical skills. They often approach GenAI as a technical project rather than solving a business problem.

Why AWS Partners?

• AWS provides a range of building blocks for GenAI, including high-performance infrastructure, foundation models, and tools for "agentic AI" with guardrails.
• AWS partners can help address the key challenges in GenAI adoption:
  • Security: Implementing GenAI securely
  • Data Loss Prevention: Preventing sensitive data loss
  • Embedded GenAI: Integrating GenAI into existing applications
  • Business Problem Solving: Leveraging GenAI to solve specific business problems

Implementing GenAI Securely

• Partners like Datadog, Dino Trace, and CallFire can help with:
  • Unified AI observability across different GenAI platforms
  • Real-time monitoring and security posture management
  • Navigating compliance requirements and certifications

Preventing Data Loss

• Partners like Forcepoint and Zscaler offer data loss prevention (DLP) solutions that:
  • Apply consistent rules across all data channels when using GenAI
  • Provide industry and country-specific DLP rules
  • Dynamically adapt rules based on user risk

Embedded GenAI

• Partners like Elastic, Trellix, and Clickup have already integrated GenAI into their platforms, automating workflows and enhancing capabilities:
  • Trellix uses GenAI to automate the review and actions for security alerts, with human oversight for high-risk alerts.
  • Elastic uses GenAI to power search functionality, improving relevance.
  • Clickup streamlines the creation of business intelligence dashboards for non-technical users.

Solving Business Problems with GenAI

• Partners like C3, Salesforce, and Snowflake offer vertical and horizontal business solutions that leverage GenAI:
  • Reviewing patient notes and determining actions in healthcare
  • Detecting fraud in areas like tax, benefits, and pensions
  • Automating analysis and decision-making on top of data platforms

Navigating Partner Solutions

• The presenter introduced a microsite that provides a framework and solution guides for navigating partner solutions across the four categories:
  • Implementing GenAI securely
  • Preventing data loss
  • Embedded GenAI
  • Solving business problems
• The microsite includes solution briefs created by interviewing leaders from the partner organizations.

Key Takeaways

• Public sector leaders identified implementing GenAI securely and preventing data loss as their top priorities for GenAI adoption.
• AWS partners can help address these challenges and unlock the more advanced use cases of embedded GenAI and solving specific business problems.
• The presented microsite provides a structured approach and detailed solution guides to help organizations navigate the partner ecosystem and find the right solutions for their needs.